Digital agencies, consultancies, and professional-services firms run materially different cash flows from SaaS or e-commerce. The structural differentiators: multi-client retainer cash flow (3-30+ active clients each contributing monthly retainers), 1099-contractor-heavy operating shape (10-100+ recurring contractors versus full-time employees), per-client P&L tracking (gross margin per client matters operationally), and retainer-receivable timing (project / monthly retainer revenue rather than transaction-volume revenue like e-commerce or subscription revenue like SaaS).
The structural decision pivots on which of three patterns matches your agency's operating shape. Per-client cash visibility (Relay's sub-accounts) is the deciding factor for agencies running formal per-client P&L tracking — each client gets a dedicated sub-account and the close-the-books friction at month-end compresses materially. Retainer cash + treasury yield (Mercury) is the deciding factor for agencies above $1M revenue with material retainer-receivable parked cash — the IntraFi sweep covers FDIC pass-through to $5M and Mercury Treasury yields on the parked-cash leg. Corporate-card spend depth (Brex paired with Brex Cash, or Mercury paired with Ramp) is the deciding factor for agencies with material vendor spend (SaaS tools, freelance contractors via card, content / marketing spend).